

This is the answer… the 2 hour “limit” is just the window in which it will almost certainly be automatically refunded… anything more than that 2 hour limit and they will actually look into your reason why… I’ve refunded games over the 2 hour limit for reasons like “game isn’t what I thought it would be” or “just not very fun” and I’ve never been turned down over it.
Nintendo emailed me today saying something like they changed their EULA and if I didn’t do anything then it counts as accepting the new EULA unless I close my account. Haven’t had a switch in years, didn’t even like it and gave it away. Anyway I closed my Nintendo account immediately.