@reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish • 6 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square94fedilinkarrow-up1648arrow-down111
arrow-up1637arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.net@reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish • 6 months agomessage-square94fedilink
minus-square@DucktorZee@lemmy.worldlinkfedilinkEnglish15•6 months agoYou were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
minus-square@stoly@lemmy.worldlinkfedilinkEnglish10•6 months agoThey seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
minus-square@reallykindasorta@slrpnk.netOPlinkfedilinkEnglish2•6 months agoYeah it’s always annoying to find it:(
minus-square@punkaccountant@lemm.eelinkfedilinkEnglish1•6 months agoIn the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
minus-square@DucktorZee@lemmy.worldlinkfedilinkEnglish2•6 months agoThanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜
You were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
They seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
Yeah it’s always annoying to find it:(
In the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
Thanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜
Even better!