@reallykindasorta@slrpnk.net to

Mildly Infuriating@lemmy.worldEnglish • 6 months ago

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

637

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

@reallykindasorta@slrpnk.net to

Mildly Infuriating@lemmy.worldEnglish • 6 months ago

Chat

@__Lost__@lemmy.dbzer0.com
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7•6 months ago
That happened to me too, but they automatically sent me a replacement. I now had 2 huge rugs, so I just returned one for a refund.
- @viking@infosec.pub
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  4•6 months ago
  I have two expensive suitcases now for that reason. I kept both.

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